Frequently Asked Questions
Everything you need to know about protecting your home and outdoor living spaces.
How do I ensure I am ordering the correct size for my furniture?
We provide detailed measuring guides for every product category. Simply follow our step-by-step instructions and input your dimensions; we recommend adding 1-2 inches of 'leeway' for a comfortable fit.
Are your covers fully waterproof or just water-resistant?
Most of our heavy-duty covers are 100% waterproof and UV-resistant. We use high-quality polyester fabrics with specialized coatings to ensure your furniture stays dry even during heavy downpours.
Can I customize the color and material of my covers?
Yes, we offer a wide range of fabric options including Cover Max, Cover Tuff, and Cover Rite. You can choose from various colors and even add personalized text or logos to your order.
How long does shipping take for custom-made products?
Since each custom cover is made to your specific dimensions, production typically takes 3-5 business days. Shipping usually takes an additional 5-10 business days depending on your location.
What is your return policy for custom-sized items?
Because custom items are manufactured to your unique specifications, we only accept returns if there is a manufacturing defect or a deviation from the measurements you provided.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.